solver.ai

Privacy Policy

This Privacy Policy describes how solver.ai collects, uses, stores, and discloses information when you use the solver.ai extension, website, account tools, and related paid features.

Last updated: April 5, 2026

1. Scope

This Privacy Policy applies to information processed through solver.ai products and services, including the browser extension, public website, account and subscription pages, and related support, billing, and security workflows.

2. Information We Collect

Depending on how you use solver.ai, we may collect the following categories of information:

  • Account information, including your email address, account identifier, and any profile details made available through your sign-in method.
  • Device, browser, and session data stored locally to support product functionality, including sign-in state, session identifiers, authentication tokens, token expiry details, refresh credentials, and basic account profile data needed to keep you signed in.
  • User-provided content and page content needed to provide the service, such as questions, answer choices, highlighted text, and other content you ask solver.ai to analyze or process.
  • Usage and activity data needed to operate and improve the service, such as feature usage, question counts, processing metrics, dates of activity, and related account identifiers.
  • Subscription and billing data, such as customer identifiers, subscription status, invoice history, and, where supplied through billing workflows, contact and billing details such as name, email address, phone number, address, and related metadata.

3. How We Use Information

We use information we collect to:

  • provide, operate, and maintain the solver.ai service;
  • authenticate users and manage account access;
  • generate requested outputs and respond to user actions within the product;
  • manage subscriptions, payments, invoicing, and account administration;
  • measure usage, improve performance, detect abuse, and maintain security;
  • comply with legal obligations and respond to support or enforcement requests.

4. How Information Is Disclosed

We may disclose information in the following circumstances:

  • Service providers and contractors that help us deliver the service, including providers that support infrastructure, hosting, authentication, payments, customer support, analytics, security, and content processing.
  • Business transfers, such as a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.
  • Legal, compliance, safety, fraud-prevention, and enforcement purposes where disclosure is reasonably necessary to comply with law, protect rights, enforce our terms, or investigate misuse.

5. Service Provider Processing

solver.ai may use third-party providers to support functionality such as account access, payments, hosting, storage, security, analytics, and AI-related processing. Those providers may process information on our behalf only as needed to perform services for us, subject to contractual, technical, and operational controls we consider appropriate.

6. Marketing and Sale of Data

  • We do not sell personal information.
  • We do not disclose personal information for third-party advertising purposes.
  • We do not use submitted content to provide unrelated third-party marketing services.

7. Retention

We retain information for as long as reasonably necessary to provide the service, maintain business and security records, manage subscriptions, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory obligations. We may retain aggregated or de-identified information longer where permitted.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. These measures include access controls and secure network transmission where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

  • You can stop using the extension at any time by signing out or uninstalling it.
  • You may contact us regarding account access, deletion requests, or privacy-related questions.
  • If you do not want submitted content processed through solver.ai, do not submit or request processing of that content through the service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the service after an updated policy becomes effective constitutes acceptance of the revised policy, to the extent permitted by law.

11. Contact

For privacy questions or requests, contact: rastanb@gmail.com